Leisure & Tourism

Get *100% of your teams* on board, from the first day of the season to the last

Give every seasonal employee, receptionist, ride operator, lift attendant, or technician the tool they need to receive daily instructions, learn safety procedures, and feel like part of the team—anywhere on the premises, without an office or a computer.

Hundreds of recreational venues are *already getting their teams on board* with Steeple

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The Challenges of Internal Communication

In the leisure and tourism industries, no one works in front of a computer: your teams are outdoors, at the cash register, at a boarding gate, or on a property spanning several square kilometers. And your workforce can triple at the start of the season. With Steeple, you can reach 100% of your employees, both permanent and seasonal:

1️⃣

Your teams who interact with the public (reception, ticket office, attractions, ski lifts, shops, restaurants):

The mobile app and the screen or touchscreen kiosk installed in the break room or operations area give them access to the daily instructions without needing a work smartphone.

2️⃣

Your technical and operations teams (maintenance, trail services, snow grooming, landscaping, cleaning, security):

The mobile app allows them to receive alerts and instructions no matter where they are on the site.

3️⃣

Your management team, your site management, and your corporate headquarters:

Web access allows them to manage communications at one or more locations, even when the seasons differ from one location to another.

SEASON OPENING

Train and onboard *hundreds of seasonal workers* in just a few days

Every season, we have to recruit, welcome, train, and equip a workforce that can triple in size—often young people in their first job, some of whom live on site, and some of whom do not speak French. Orientation days aren’t enough, and information gets lost as early as the first week. Steeple streamlines and ensures a smooth onboarding process: practical information, procedures, team introductions—everything is accessible upon arrival and can be found later on.

-> Structured onboarding for seasonal workers starting on day one
-> Procedures and practical information accessible without training on the tool
-> Information accessible to young, multilingual teams

REAL-TIME OPERATIONS

Information that must be posted throughout the site *within five minutes*

A sudden gust of wind shuts down an attraction, a thunderstorm clears the lines, a lift stops running, a slope closes—an incident can completely change the day’s plans. The information must reach scattered teams within minutes, without requiring ten radio calls or vague word-of-mouth communication. Steeple broadcasts the instructions to everyone at the same time and allows staff on the ground to report back what they see.

-> Weather alerts and operational changes shared instantly
-> Daily guidelines and expected visitor numbers shared with all teams
-> Immediate feedback from the field to management

SAFETY

Establish *safety habits* before each season and throughout the season

Evacuation of a ride or chairlift, on-mountain rescue, avalanche risk, working at heights, machinery and technical areas, and assisting vulnerable visitors: there are numerous procedures, and some staff members are introduced to them for the first time each year. Steeple makes these protocols permanently accessible and ensures that 100% of the teams are reminded of them at the right time.

-> Evacuation and emergency procedures available at all times
-> Safety reminders before the season opens and throughout the season
-> Seasonal employees and new hires are trained in proper procedures upon arrival

CUSTOMER LOYALTY

Bring back your seasonal workers *the following season*

Hiring an entirely new staff every year is costly and results in a loss of expertise. A seasonal employee who has had a good season—who felt included and valued—will return and spread the word about you. Steeple maintains this connection throughout the season and helps keep the line of communication open between seasons, including by offering opportunities to transfer to another of the group’s locations.

-> Recognizing teams and fostering a sense of season-long camaraderie
-> Maintaining a connection between seasons to bring back your top talent
-> Internal mobility between locations, including from one season to the next

An investment that pays for itself quickly.

Simulation conducted for a recreational facility with 150 employees, using bulletin boards, meetings, text messages, word of mouth, and memos.

Employee turnover, productivity, absenteeism, accidents: the benefits add up quickly.

Calculate My ROI ->

149,000 €

in net savings per year

478 days

provided to your teams each year

2 departures

avoided each year thanks to greater commitment

What People Are Saying About Us

See testimonials ->

Want to see Steeple in action?

Contact us to learn more about the solution. Spend 30 minutes with a Steeple expert to discuss your specific challenges.