The Challenges of Internal Communication
In retail, the challenge isn’t the number of employees per location—it’s the number of locations. Information needs to flow from headquarters down to a team of six people in 200 stores without having to go through an email that only the manager reads. With Steeple, you can reach 100% of your teams, both company-owned and franchised:
1️⃣
Your sales associates and in-store advisors:
The mobile app or touchscreen installed in the back room gives them access to ongoing operations, sales scripts, and new products—without needing a computer or a work phone.
2️⃣
Your store managers and network coordinators:
The mobile app and web access allow them to relay instructions, track what has been read, and report back to headquarters on the situation on the ground.
3️⃣
Your headquarters and support functions (retail operations, marketing, HR):
Web access allows them to manage communications across the entire network, targeting a specific region, a specific format, or all stores.
