How can a store digitize its internal communications and *improve the employee experience*?

Implement ~new practices~

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Previously, the store used several different communication channels:‍

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- "La Gazette," an in-house newsletter in double-sided format available in the break room, which featured business, social, quality, and hygiene-related information.

- Paper posters pinned to the bulletin board or included with pay stubs.

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As a result, the information was lost in the shuffle. After discovering Steeple at another store, Jérôme Renner, the director, wanted to implement Steeple to digitize processes, engage employees across the various store formats, and streamline communication.

*A digital transformation* and participatory communication

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Today, every team plays a role in the company's communications. That's a real change! Employees are now connected; they enjoy talking about their work, share ideas they discover in other stores, and stay informed about what their colleagues are doing on a daily basis.

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Now, internal communication takes place daily in both directions, and employees appreciate the tool's playful spirit, with its "likes " and comments.

Foster a *sense of belonging*

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A spirit of dialogue and closeness has developed between employees and management.

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Today, posts are a regular part of the teams’ daily routine: for example, department managers highlight new products or photos of end-cap displays, while support staff share information about special payments of profit-sharing and incentive bonuses or adjustments to the value of meal vouchers.

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The Communications Department, for its part, publishes profiles of new employees. All departments can publish content!