How does a manufacturing company *engage its production teams* in internal communication?

A need for ~cross-functionality~ and ~inclusivity~

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The company was facing several challenges: internal communication was limited to top-down and bottom-up channels;information was not shared in real time with employees who did not have access to a computer at their workstations; and there was a need to involve the teams in company life and foster stronger connections.

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They then decided to implement an internal communication tool that was both easy to use and user-friendly. Steeple was chosen to ensure the dissemination of information in high-traffic areas, throughout the many production areas, in the cafeteria, and so on.

*Inclusion* of production employees

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Access to information is open to everyone. Anyone can share posts that include text, photos, videos, and more. Given its manufacturing operations, the company wanted to encourage its managers to share production results by posting before-and-after images, with the goal of highlighting their teams’ expertise.

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Employees appreciate knowing what is happening in the various production areas, learning about other job roles, and having access to safety-related messages that help them avoid risks.

Visibility, interactions, and *cross-departmental sharing*

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Sofradim Production takes the collaborative tool to a whole new level. For example, the implementation of sports prediction modules and the sharing of match results for favorite teams serve as a way to bring teams together.

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The "Among Us" section helps strengthen bonds by sharing carpooling announcements and tips on finding a place to stay.

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Surveys provide QHSE teams with an opportunity to raise workers' awareness of accident risks.